PublicInput Blog
Read best practices on everything related to community engagement.
Five Tactics Guaranteed to Increase Community Engagement
See how government organizations are increasing community engagement by lowering barriers to public participation.
3 Benefits Of Working With Consultants Who Use Innovative Community Engagement Software
Trusting a consulting professional with the community engagement process, whether for a single project or over the ...
National survey of Metropolitan Planning Organizations (MPOs) reveals real challenges gaining public involvement
A nationwide survey of Metropolitan Planning Organizations (MPOs) serving metropolitan areas of 200,000 or more citizens offers new insights into how challenging it is to gain public input for important public works projects.
The Benefits of Closing the Community Engagement Feedback Loop
Closing the feedback loop to report findings is one step in the public engagement process that may be overlooked because of a lack of staff time or bandwidth. After collecting public input and finding key insights, we might often go straight to outlining a plan without following up with residents on how their input may have impacted that plan.
PublicInput.com on GovLove: The 5 most common community engagement pitfalls
Community engagement - whether in a town of 5,000 or a major metropolis - comes down to intention and design. PublicInput.com CEO Jay Dawkins spoke about this, and five common pitfalls of community engagement, in a recent episode of the ELGL podcast, GovLove.
Engaging Residents Through Relevance – Webinar Highlights
PublicInput.com co-hosted a webinar with Planning Supervisor TJ McCourt of Raleigh, NC. McCourt and his team recently received national attention from NRPA’s Parks & Recreation for their Raleigh dog parks project. Watch the highlights or use the jump links to fast-forward.
More Meaningful Feedback: How Online Engagement Software Makes A Difference
Great community engagement relies on getting meaningful feedback from residents on a given project. Meaningful feedback makes engagement efforts worthwhile, provides valuable insights to project teams, and builds public trust by improving the relationship between residents and local government.
The Important Differences Between SurveyMonkey and Public Engagement Software
Using an online survey tool like SurveyMonkey may seem like a no-brainer, but online survey tools like SurveyMonkey are not designed for public engagement - and can even undermine your success.Start with your intention. When considering an engagement tool, it’s important to ask the following…
PublicInput.com launches "last mile" translation service for surveys, project websites
Community engagement software company PublicInput.com is introducing a high-fidelity translation service for local government agencies that instantly translates surveys and project websites, along with expert translator review.
How Do I Get the Word Out? The First Step of Public Engagement
While every community is different, local government agencies often run into the same initial hurdle: how to get the word out about an upcoming project. Keep reading to see best practices for initial outreach and how public engagement software helps government agencies reach underrepresented groups.
Putting people back at the center of the consulting profession – for greater profits, impact, and trust
Public engagement software is helping consultants become more community-centric — and achieve greater profit, impact, and trust along the way.
Online Town Hall: A powerful online community engagement tool
Typical approaches to community engagement are being augmented as government organizations adopt new technology. While community engagement efforts in the past mostly focused on manual processes and in-person communication, online town halls are increasing reach and equity in the community engagement process.
Community Engagement Software Quantifies Public Perceptions on Parking, Traffic
Cities of every size are subject to traffic and parking issues. Every town has roads, commuters, pedestrians, bikers - not to mention limits created by zoning, space, or capacity for infrastructure. Exeter, New Hampshire is a town of 15,000 residents. Over the past year parking and traffic have been garnering more attention from the public, the Select Board, and regional press.
3CMA Annual Conference: What We Learned
Held in Milwaukee this September, the 3CMA Annual Conference gathered hundreds of government communicators eager to learn from one another about how to accomplish better community engagement. There was plenty to be inspired by, as speakers presented on their efforts both offline and online. We heard about how Kansas City, Missouri was reaching a new audience by holding public meetings at breweries and how Sandy, Utah was making more informed policy decisions through data collection and visual reporting…
How Durham NC is shifting perceptions about affordable housing
Cities across the country are wrestling with housing affordability. Durham's planning team realized there might be misconceptions among residents, especially for 'missing middle' formats like duplexes and triplexes. Using the platform, Durham engaged over 1,200 residents in a highly-visual interactive experience that educated and gathered input on potential solutions. Turns out only 18% of residents could identify the duplex in a lineup:
Building trust with Geodata: How Austin, TX scored a Major League Soccer team
Last October, the owners of Major League Soccer’s Columbus Crew announced that they were contemplating relocation. Austin was at the top of their list. But could the city handle the responsibilities that would come with it? Would taxpayers be willing to give up city-owned land for a new stadium? Here’s how the city’s communication team used data to build stakeholder confidence in online engagement.
The case of Citi Bike: Capturing public engagement data to prevent setbacks
This past week, I found myself unable to put down a book by New York City's former transportation director, Janette Sadik-Khan. In Street Fight, she outlines her experiences of making big transportation changes in a city where change is notoriously hard.One story in particular caught my attention. When working on the citywide roll-out of Citi Bike, New York's bike share system, Sadik-Khan did something unusual with the public engagement process. She used data in a surprising, effective way.
Using Design Sprints to Solve Problems, Fast
When working with our partner agencies, we often help them iterate their engagement processes from where they're at to help them develop flexible public involvement strategies that can work for all situations and require minimal training or adjustment of existing processes.
Raleigh Dog Parks: Community Engagement Software Combines Offline and Online Efforts
The City of Raleigh Parks, Recreation and Cultural Resources Department is undergoing a dog park study to determine the public's interest in dog facilities in the park system. As part of that process they have created a set of questions for the community and created an engagement portal on PublicInput.com.
Introducing Google ‘Perspective’ integrations, and better sleep for communicators
Despite the proliferation of online discussion forums and social media, many agencies have struggled to embrace online dialog as a functional part of the public process. Their hesitation is simple - curating these spaces has historically meant significant investments of time and worry over what might be posted.New tools are giving organizations the power to more efficiently manage public discourse within their comfort level.
Do More Without Doing More: A Better Community Engagement Process
Sometimes government agencies want “the next big thing” to solve their public involvement challenges. It's understandable: leadership pushes hard to engage the public, and historically efforts have been disappointing. This may lead us into thinking that we need a shiny new piece of technology, an off-the-shelf solution that acts as a community engagement magic wand. However, this is a bit backwards…