Plans Designed for Your
Community Engagement Needs
LISTEN
For small teams or organizations with infrequent community engagement initiatives.
Deliver a consistent resident experience and increase staff efficiency with reliable data and automatic analysis.
ENGAGE
For organizations of all sizes that prioritize representative feedback and data-driven decision making.
Unlock built-in demographic data and an integrated suite of communication tools to reach and engage the broader community.
ENGAGE PLUS
For larger organizations utilizing numerous solutions to gather feedback and inform residents.
Everything PublicInput has to offer along with access to our engagement team for custom integrations and tailored functionality.
What’s Included in Each Plan
COMPLETE FEATURE LIST
Customer Success Stories
Gaithersburg, MD Builds Community Buy-In for Revitalizing an Aging Retail Center
King County, WA Meets the Needs of a Diverse Population While Informing a Plan to Protect Public Health
Dedicating Our Team to Your Success
More than a username and password – we are in this together.
Success
With a dedicated Success Manager and a team of Support Specialists, your organization will have to-to contacts for your day-to-day work.
Onboarding & Implementation
Your dedicated Implementation Specialist will ensure past work is not wasted. Staff and consultants will also be given the opportunity to access on-going training and on-demand sessions to learn platform features and best practices.
Support
Real-time chat support is available during 9am-6pm across all U.S. timezones and after-hours help is available upon request.
Frequently Asked Questions (FAQs)
How does pricing work?
PublicInput pricing depends on the plan you select for your community (Listen, Engage, Engage Plus) and the population size you serve—creating a sliding scale price to ensure PublicInput is affordable for every community.
Can you send me a price sheet right away?
We want to get you a price that fits your needs and budget – ASAP. To do that, we need a bit of context, and a quick 30-minute info session is usually sufficient to be able to recommend a plan that is right for your team.
What is the difference between Engage and Engage Plus?
Engage Plus gives staff the ability to completely customize PublicInput with any number of outside tools — creating a single source of truth no matter how complex their current systems are. Engage Plus also comes pre-loaded with AI-powered tools and demographic data for a powerful, turnkey solution on day one.
Can I migrate my data and contacts from other softwares?
Absolutely! There’s no need to worry about losing the work you have already done to build resident relationships. Your Implementation Specialist will walk you through how to quickly migrate your data, organize it, and hit the ground running with PublicInput.
Do I have to pay per PublicInput user seat?
No. Your plan will be sized for your team – and its consultant partners – to be able to manage your community engagement in one place.
Does PublicInput have different admin roles or access levels?
Yes. PublicInput is built to manage enterprise-grade role and permission management.
You can extend admin access for common roles such as “Viewer”, “Editor”, “Publisher”, and “Administrator”, and access can be specific to an individual project, team, department, or organization-wide.
Did we mention we’re built to work with your consultants? Special permissions exist to enable seamless collaboration with outside consultants, all while giving your organization control over data privacy and security.
I have more questions - can I talk to someone?
Sure thing! Just use our chat feature located in the lower-righthand side of your screen and someone from our team will get back to you between the hours of 9am-6pm.